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Discharge Process

Discharge is planned and coordinated with the patient, family and all relevant agencies. The treating Consultant decides the discharge of patient as per the clinical condition. When a date has been decided, the patient and their family will be notified. As soon as the attending nurse is informed by the doctor, the Billing Department starts the billing process. The staff will assist you in the discharge process which may take few hours to complete . Once your final bill is generated, you are expected to clear your dues. 

All payments and bill settlements must strictly be made at the cash counter only against a proper receipt.
All payments should be made in cash/bank draft.

WE DO NOT ACCEPT PERSONAL CHEQUE PAYMENTS.
Patients and/or their family are asked to complete a satisfaction questionnaire at the point of discharge, so that feedback can be analyzed and evaluated in order to implement and sustain the service we provide.

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** Wheel Chairs/Trolleys are available on request.

** For Medico Legal Cases (MLC), Govt. of India rules are to be followed including FIR, diaries and post mortem etc.
** Birth Certificate/ Death Certificate
In case of Birth / Expiry - an interim birth/death certificate will be issued by the nursing home, but the official certificate in this regard has to be collected from Municipality in due course of time.

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Hospital Road, Alipurduar

West Bengal, India

PIN: 736121

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